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4/21/sixteen 12:25AM DHL (Nungambakkam - Chennai) has wrongly dedicated to deliver shipment but now indicating past our Manage if are unsuccessful to try and do their determination and cheated client only so as to get only income. I was hoped DHL is good for support but in my situation, I had been ordered from INDIA to SOUTHAFRICA - number of tablets for my particular use with DHL but now it's beneath the Personalized SA. Though asking DHL, They are really telling us for getting healthcare certification - but in SA it can be impossible. Why DHL is fully commited that they're going to supply on time in four to five Functioning days. If DHL educated us before to get health care certificate then first I try with SA health department and when I get the healthcare certificate, then I can buy my shipment, but DHL dedicated wrongly and acquired 6000 Rs for their rates and now the cargo is under the Personalized SA and it really is on maintain.
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12/31/12 2:05PM I have tried out many occasions to contact customer support about our invoices and to date not a soul wishes to do their job. I spoke to a Girl named Judy and requested for your manager or supervisor. I used to be told that there all fast paced and she's going to take my name and number so that someone will get in touch with me back.
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Now I misplaced 6000/ + my health bit by bit and there is no correct justification from NUGAMBAKAM - CHENNAI DHL office and just dragging this issue infinitely And that i system to close this DHL concern without having ourself but no right reaction from DHL and could just take to larger viewers. Do not advise DHL go forward to any one since I'm impacted good deal and will be I can hold out few days for his or her proper response. I am requesting DHL corporate office to settle this make any difference with DHL Nungambakkam - Chennai (INDIA) department as earliest.
Consequenses: I have lost a sale with among our greatest buyer. I am shedding belief from my shopper. I will probably be dropping much more organization within the futur becaus e of the. I'm so upset to determine that DHL staff never care with regards to their customers. my e mail: [email protected] I hope soemone will read through this and can help me. regards. J-C
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